PART III CLOZE (15 MIN)

Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks. Mark the best choice for each blank on your ANSWER SHEET.

More and more residences, businesses, and even government agencies are using telephone answering machines to take messages or give information or instructions. Sometimes these machines give (31) ______ instructions, or play messages that are difficult to understand. If you (32) ______ telephone calls, you need to be ready to respond when you get a (33) ______.
The most common machine is the (34) ______ used in residence. If you call a home (35) ______ there is a telephone answering machine (36) _______ you will hear several rings and then a recorded message that (37) ______ says something like this: "Hello,. We can't come to the (38) ______ right now. If you want us to call you back, please leave your name and number after the beep." Then you will hear a "beep," (39) ______ is a brief, high-pitched (40) ______. After the beep, you can say who you are, whom you want to speak to, and what number the person should call to (41) ______ you, or you can leave a (42) ______. Some telephone answering machines record for only 20 or 30 seconds after the beep, (43) ______ you must respond quickly. Some large businesses and government agencies are using telephone answering machines to provide information on (44) ______ about which they receive a large volume of (45) ______. Generally specking, using these systems (46) ______ you to have a touchtone phone. The voice on the machine will tell you to (47) ______ a certain button on you telephone if you want information on Topic A, another button for Topic B, and so on. You listen (48) ______ you hear the topic you want to learn about, and then you push the (49) ______ button. Immediately after making your (50) ______, you will hear a recorded message on the topic.

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31. A. disturbing B. annoyi8ng C. confusing D. surprising
32. A. take B. make C. answer D. receive
33. A. repairing B. recovering C. retelling D. recording
34. A. type B. kind C. sort D. character
35. A. which B. where C. that D. when
36. A. in hand B. in detail C. in operation D. in dispute
37. A. impossibly B. hardly C. always D. usually
38. A. place B. phone C. home D. room
39. A. that B. who C. what D. which
40. A. tune B. noise C. voice D. tone
41. A. catch B. tell C. reach D. meet
42. A. note B. record C. message D. speech
43. A. so B. therefore C. although D. thus
44. A. topics B. things C. arguments D. concerns
45. A. questions B. inquiries C. problems D. complaints
46. A. commands B. requires C. asks D. requests
47. A. push B. pull C. drag D. throw
48. A. when B. after C. until D. before
49. A. correct B. wrong C. random D. appropriate
50. A. selection B. solution C. experiment D. decision