11. 轻度抱怨:

  Unfortunately, + 表示 something is wrong 的句子

  环境:

  A company has sent you a bill for the wrong goods.

  Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill as soon as possible.

  Your new photocopier has broken down. You have to write to the company who sold it to you.

  Unfortunately our new photocopier has broken down. Please could you send a repairman to fix it for us as soon as possible.

  Two temporary secretaries do not speak English. You have to write to the agency who sent them to you.

  Unfortunately two temporary secretaries you recommended to us do not speak English. We would be grateful if you could recommend two more who could speak English.

  You keep receiving letters for someone else. You have to write to the post office.

  Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every day.

  12. 提醒某人对某事的注意:

  I should like to draw your attention to (the fact that)...

  I should like to point out that ...

  如果你提醒的事情对方已经知道(你想表达你的生气):

  I should like to remind you that...

  I hope that it is not necessary to remind you that ...

  环境:

  One of your staff keeps parking his car in front of the main door, the space which is reserved for the MD.

  I should like to remind you that the space in front of the main door is reserved for the MD.

  Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.

  I should like t draw your attention to the fact that we offer about 25% discount for larger orders.

  One of your staff arrives half an hour late for work every day. (She should start at 9.30.)

  I hope that it is not necessary to remind you that work start at 9: 30 every day.

  Someone is interested in your products. Tell him that you guarantee that your prices are the largest in the country.

  I should like to point out that we guarantee that all prices are the lowest in the country.

新编剑桥商务英语PASS BEC口试必备手册

本书是针对可望获得剑桥商务英语证书、说好商务英语的学习者而编写的。作者在分析、参考历年试题和有关辅导用书的基础上,根据2002年改型后的实际口试样式和题型,针对多年来所接触的考生在实际口试过程中表现出来的弱点,精心设计编写了这一BEC口试专题辅导用书。本书的特点为:分类编写,专题设计;循序渐进,点面结合;针对性强,方面实用。本书可让读者深入了解和充分接触BEC口语考试的方方面面。读者对象:大、中专院校、参加剑桥商务英语证书考试的确相关人员,以及想说好英语的学习者。

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