VOLKSWAGEN is recalling more than 380,000 cars in China to address a long-standing gearbox problem.

From April 2, the German manufacturer will recall 384,181 imported or locally produced cars which have faulty gearboxes, the General Administration of Quality Supervision, Inspection and Quarantine said yesterday.

The gearboxes are said to cause a sudden loss of speed or acceleration due to an electronic glitch or insufficient oil pressure.

Volkswagen China and its Chinese joint ventures will replace electronic components and upgrade software at a cost of between 3,000 yuan (US$483) and 10,000 yuan per vehicle, according to estimates. The company previously updated the software for some cars but didn't eliminate the problem.

The recall was announced less than a week after the problems were highlighted on a national TV program to mark Consumer Rights Day.

The day after Volkswagen was highlighted on the TV program, the quality watchdog issued a statement urging the company to recall faulty cars. It said it had been investigating the gearbox case since last year and that had led to Volkswagen extending its gearbox guarantee period in China to 10 years or 160,000 kilometers.
(以上英文新闻来源于Shanghai Daily)

沪江小编: 央视315晚会曝光了大众DSG故障汽车后,国家质检总局随后公布了大众汽车的缺陷汽车召回计划。近日,大众汽车宣布根据《缺陷汽车产品召回管理条例》的要求,决定自2013年4月2日起,召回DSG故障汽车共计384181辆。

产品发生质量问题被厂家召回,本应是商家的责任。而此次大众汽车召回事件,却是在消费者协商无果、媒体曝光后才得以解决的。回看在中国的召回事件,无论是奶粉、玩具还是汽车,都是在舆论压力下的危机公关,更有些企业在中国和国外实行着不同的政策,这样的现实不禁让人感慨:为什么受伤的总是中国消费者?

相关阅读:

丰田公司将在全球召回130多万辆汽车(视频)

光明部分优倍牛奶混入碱水 企业已展开召回