沪江网校：BEC名师评点网友作文（13）
网友作文一：
Dear Mr. Chandler,
In reply to your letter of June 28, 2001, I am writing to apologize for the inconvenience we have caused to you.
Due to a fire in our factory, we were unable to deliver your order on time. However, as the accident has been settled, our factory has put back on production.
Regarding the damaged desks you mentioned, we will send you two new ones for replacement next week.
As for the invoice, you are absolutely right about the 10% discount. I enclose a correct invoice for your reference. I and trust that you will accept a further 3% discount for the inconvenience you have experienced. and I enclose a correct invoice for your reference.
Finally, we can assure you that we will deal with any of your future orders in a more careful manner.
If you have any further questions, please do not hesitate to let me know.
Yours sincerely,
Dillen Mayer
Manager
Band 4
Well done!
网友作文二：
Dear Mr Chandler
I am writing to apologise for our unpleasant handling of your Order No.B13/4620.
On 20 April ,two sets of our machines got out of action.Unfortunetely,these machines were just making the goods you ordered.Because of this unforeseeable event,Therefore, we have been unbale to deliver your order timely.As our production line has been wholly renewed ,I am sure that this kind of problem will not happen again.
According to our contract,we will replace the two damaged desks mentioned in your letter of 28 June 2001.
As for special discount, because of your good cooperation,we will provide you a discount of 10 percent just as you were told.Additionally,in order to compensate for the inconvenience which we have brought to you ,an extra discount of 2 percent will be offered and the correct invoice will be sent to you next week as well.
你给的这个折扣象是施舍。请对照范文看看差异，范文写的更礼貌更客气更具有诚意。
I would like to apologise again and I can assure that all your future orders will be dealt with promptly and effectively.
I look forword to hearing from you soon.
Yours sincerely,
Band3写得还不错，但超字了。
