>>点击下载音频

取钱

Good afternoon, Miss. What can I do for you?

Could you tell me my account balance? My number is ...

Just a moment, please. Your name?

Emily Smith.

Here's your balance.

Thank you. I want to make a withdrawal of $150.

Here you go, Miss.

Thank you.

>>点击下载音频

销户

The City Bank. May I help you, sir?

Yes, I'd like to close my account.

May I have your name, please?

Adam Smith.

Alright, what's your address?

56 Edison Ave, Ap#39, Los Angeles.

When would you like your account closed?

Next Friday.

Okay. Where would you like to have your last bill sent to you?

14 May flower Ave, Los Angeles.

Alright, We'll take care of that.