在确定了要入住的饭店后，可以拨打他们的电话，告诉他们你的要求以及入住和停留的时间，入住的人数，房间的类型，申请住房人的姓名和到达饭店的大概时间，并问清房费，万一比预定时间晚了，尽快打电话联系，否则预定就会被取消。

1-2 A Group Reservation 团体预订酒店

Scene:The telephone rings. The Reservations (R) answers the phone.

R: Reservations. May I help you?

Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.

R: For which dates?

C: For May 23rd, 24th, … and 27th.

R: One moment please, sir.

(The reservations check the list.)

Yes, we can confirm 10 rooms for five days.

C: Thank you. Is there a special rate for a group reservation?

R: Yes, there is a 10 per cent discount.

C: That’s fine.

R: By the way, how will they be getting to Shanghai? Will they be coming by air?

C: Yes.

R: Could you give me the flight number, please, in case the plane’s late?

C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.

R: Thank you, sir.

C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?

R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.