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讨价还价

Hi,are you been helped?

No,I'm not. I'm interested in the scarves.

All of our scarves are on this section. What if you take one here? It's made of silk.

Hmmm, it looks nice. but I like to something warm for the winter.

Maybe you would like a heavy wool scarf. How about this one?

I think that's what I want. How much is it?

It's $75 plus tax.

It's a little expensive. Do you think it's possible to get a discount?

Hmmm,since you like it so much, how about 10% discount? That's the best I can offer.

That's good. Could you wrap it for me?

Sure, is there anything else I can get for you?

No, that should be it. Thank you.

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三包事宜

Did you find everything okay?

Yes, I did. By the way, in case there's a flaw in the CD player, can I return it?

Yes, but you must return it within 30 days.

Is there a charge for that? I know the other stores have a restocking fee.

There will be no charge at all. However you must show us the receipt.

Could you sign it here, please.

Thank you.

Alright. Keep your receipt. If something comes out, you can show it to us, and we'll give you a refund.

Thanks. I'll put it in the same place.