M: Hello. Yes?
W: Hello. Is that the sales department?
M: Yes, it is.
W: Oh, well, my name's Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office.
M: Uh, what's sort?
W: Well, first of all, we need one complete new drawing board.
M: A DO44 or DO45?
W: Uh, I don't know. What's the difference?
M: Well, the 45 costs 15 pounds more.
W: Hmm, so what's the total price then?
M: It's 387 pounds.
W: Does that include value added tax?
M: Oh, I'm not sure, most of the prices do. Yes, I think it does.
W: Hmm, what are the boards actually made of?
M: Oh, I don't know. I think it's a sort of plastic stuff these days. It's white anyway.
W: Hmm, and how long does it take to deliver?
M: Oh, I couldn't really say. It depends on how much work we've got and how many other orders there are to send out, you know.
W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper.
M: Oh, dear, the girl that takes orders for supplies isn't here this morning, so I can't take those orders for you. I only do the equipment, you see.
W: OK. Well, perhaps I'll ring back tomorrow.
M: So do you want the drawing board then?
W: I'll have to think about it. Thanks very much. I'll let you know. Goodbye.
M: Thank you. Goodbye.
Q12: What is the woman's purpose in making the phone call?
Q13: What do we learn about the man from the conversation?
Q14: What does the man say about delivery?
Q15: What does the woman say she will possibly do tomorrow?