长对话一

9. C. It has a chemical processing plant.
10. D. He’s a salesman.
11. C. Mr. Grand’s personal assistance.
12. B. Provide details of their products and services.

长对话二

13. A. She listened to recordings of many European orchestras.
14. D. She began taking violin lessons as a small child.
15. A. It was the chance of a lifetime.