W: Did you enjoy your stay with us, Mr. Brown?
M: Yes, very much. I had a wonderful time here. Now I'm going to the airport. My flight leaves in less than 2 hours. So, could you tell me, what's the quickest way to get there?
W: Well, we can call a taxi for you. We also have a free airport shuttle service.
M: That sounds great, but will the shuttle get me to the airport in time?
W: Yes, it should. The next shuttle leaves in 15 minutes. And it takes some 25 minutes to get to the airport.
M: Fantastic! I'll just wait in the lobby. Will you please let me know when it's leaving?
W: Of course, sir.
M: Now I would like to settle my mini-bar bill. How much is that?
W: Let's see. It comes to $37.50. How would you like to pay for it?
M: I'll pay with my credit card. Thanks. But I'll need a receipt, so I can charge it to my company.
W: Absolutely! Here you are, sir. If you like, I can leave your bags with the porter. And he can load them onto the shuttle for you when it arrives.
M: That would be great. Thank you.
W: Would you like to leave a comment on our web page when you have time?
M: Sure. I had a really good stay here, and I'd like to recommend your hotel to my friends and colleagues.
W: That’s very kind of you. Thank you again for staying at Sheraton Hotel.
Q8. Why does the man ask about the quickest way to the airport?
Q9. How is the man going to pay his bill?
Q10. What did the man ask the woman to do?
Q11. What favor does the woman ask of the man?