Questions 1 to 3 are based on the conversation you have just heard.
A. She's in a meeting.
B. She's out of the office.
C. She's talking with another customer.
D. She's on leave.
A. Information on after-sales service.
B. A picture of the newest computers.
C. A list of software products.
D. Types of laptop computers.
A. Call to Elaine Strong.
B. Send an email to Mr. Kordell.
C. Find documents about her company.
D. Send the fax to Mr. Kordell.
W: Hello, Ultimate Computers. May I help you?
M: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please?
W: I'm sorry, but she's not in right now.
M: Okay, do you know when she'll be back?
W: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message?
M: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service.
W: Oh, I'm sorry. Would you like me to fax that to you?
M: Yes, but our fax is being repaired at the moment, and it won't be working until around 2:30. Hum . . . could you try sending that information around 3:30? That should give me time to look over the material before I call Ms. Strong, say, around 5:00.
W: Sure. Could I have your name, telephone number, and fax number, please?
M: Yes. Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288.
W: All right. I'll be sure to send you the fax this afternoon.
M: Okay, goodbye.
Q1. Why can't Elaine Strong answer the phone?
Q2. What does the man want the secretary to send?
Q3. What will the woman probably do?
根据对话中女士的那句W: I'm sorry, but she's not in right now.可知，Elaine Strong不能接电话的原因是她不在办公室。所以，答案为B。
根据对话中男士在转折处but后说的but there wasn't any information about after-sales service.可知，男士想要的是售后服务方面的信息，所以答案为A。
根据对话中女士All right. I'll be sure to send you the fax this afternoon.可推知，女士接下来一定会给男士（Mr. Kordell） 发传真。