求职指南：外企最常问的10大问题（下）
外企面试通常包括三轮: 第一轮面试一般由公司人力资源部的人员担任考官；第二轮面试一般由用人部门的主管或经理主持；如果有必要的话，应聘者还要参加由公司高层管理者担任主考官的第三轮面试。
在第一轮面试中，主考官一般会让应聘者用英语进行自我介绍，然后就应聘者目前的工作、所应聘的职位、应聘者的职业规划、薪水期望、个性特征等提问。在第二轮面试中，主考官通常会就应聘者的专业技术、业务能力、解决问题能力、团队精神、时间管理能力、抗压能力等方面提问。在第三轮面试中，主考官一般会考察应聘者对所应聘公司的文化、政策、业务、发展前景等方面的了解情况。
本文关注的是面试中出现的常规难题，笔者将对这些问题进行全面剖析，并提供相应的参考回答。
06 工作技能
What skills do you offer that are most relevant to this job?
应答思路
应聘者在回答这一问题时，应根据应聘职位的具体要求突出自己的重点技能，并辅以例证，增强说服力。所说的一切都应向面试官传递一个信息：你是最适合这个职位的人选，你是用人单位的最佳选择。以下参考回答适用于销售工程师职位的应聘者。
参考回答
My engineering background gives me a logical problem-solving ability that I know will be useful in addressing client needs. Besides, I believe that I can persuade an audience really effectively. When I stand up in front of an audience to present a new idea, I can usually get people on my side rather quickly.
07 成功案例
Tell me the most difficult problem you’ve ever solved.
应答思路：应聘者可以讲述一个自己成功解决问题的实例。实例的选择应当取决于应聘职位的要求。如果应聘职位要求应聘者具备较强的沟通能力，可以参考以下回答。
I was promoted to manage a new team. A colleague in that team disliked me from the beginning. I soon learned that her best friend had been turned down for the position. Then I had a face-to-face talk with her and explained to her that it was a fair competition. After the talk, our relationship was better.
08 团队精神
What type of people do you work with most effectively?
应答思路
这一问题主要考察应聘者是否具备团队精神，是否能够积极、成功地处理团队工作中出现的冲突。应聘者应该首先强调自己具备团队精神，然后说明自己遇到冲突时不会感情用事，而是采取对事不对人的态度，以合作、共赢的方式积极主动地解决问题。
参考回答
I think I’m a good team player. I like working with all types of people, even bad-tempered people. If there is a problem or conflict, I will use open communication and solve the problem in an assertive and collaborative way. I will try to be soft on people and hard on problems.
09 时间管理能力
How do you manage your time on a typical day?
应答思路
在回答该问题时，应聘者应该充分了解自己职位的职责、工作重点等，然后举例回答。如果应聘销售职位，可以借鉴以下回答。
参考回答
I’ve always given priority to working with regular clients, because they offer a better return value. The last thing I do is general correspondence, especially internal correspondence, which I take care of at the end of the day or week.
10 抗压能力
How do you manage stress in your daily work?
应答思路
应聘者应强调自己善于统筹安排，说明自己能妥善处理与同事或客户之间的关系，同时也可以提及自己经常参加体育、社交活动来缓解工作压力，避免自己处于持续的紧张状态之中。
参考回答
I get along well with my colleagues. I also have a personal rule that stops me from reacting to any problem until I feel calm about it. I also participate in all kinds of sports. So I can say I won’t give myself a chance to become stressed out.
注：本文选自《外企，我来了：决胜外企英语面试》（何光明著，北京语言大学出版社，2015年4月）一书。
