情景商务英语:039 礼貌提问(一)
A: Hello! You have reached the offices of Maddox and McKnight, can I help you?
B: Yes, my name is Max Richards. May I please speak to George Nelson? I have already called several times. ——(1)——
A: Oh, I'm sorry. Mr. Nelson is away at the moment. ——(2)——
B: I'm sorry, I didn't hear you clearly. Could you repeat that please?
A: Certainly. Mr. Nelson can not take your call at the moment because he is away.——(3)——B: Can I leave a message for him please?
A: Of course, can you leave your name and number? I'm sure Mr. Nelson will return your call as soon as he is able.
B: My name is Max Richards, ——(4)——(电话号码直接写阿拉伯数字). Could you ask him to call me back as soon as he gets back, please? ——(5)——
A: Can you tell me what it's about? I can make a note of it, so Mr. Nelson is aware and prepared when he returns your call.
B: Yes, please let him know I would like to discuss the Girard case with him.
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