情景商务英语:006电话预约(二)
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F:Hello
M:Hello, is Doras __(1)__ ?
F:This is Doras,who is calling please?
M: Hi,Doras,this is Mike calling from parker's dentistry. __(2)___ at 9am with Doctor Parker.
F:Oh,I almost forgot. __(3)___ Actually,I do need to change the time of my appointment. ___(4)___
M: ___(5)____
F:It would have to be after lunch. Do you have anything available about 2 o'clock?
M:Sorry, Mam. The only opening we have after lunch is 1:15, but I might be able to work you in at 4:00. Would that be a better time?
F:That's all right. I think I should be able to make it at 1:15. __(6)__
M:No problem, I have your appointment changed from tomorrow morning to tomorrow afternoon at 1:15.
F:Wonderful. Thanks very much.