Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.
Write your letter in no less than 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.
June 23, 2007
Dear Sir or Madam,
I’m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.
Frankly speaking, Sun Appliance has always been my favorite. On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn’t work well and the machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products.
I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you could pinpoint the exact cause of the malfunction as soon as possible. If you can’t, I am afraid that I will request for full amount of refund or a new air conditioner.
I would appreciate all your assistance in this matter. If you have any questions, please don’t hesitate to contact me. Look forward to your reply.
1.I am grateful/obliged to you for...我非常感谢你的……
2.I am greatly indebted to you for what you have done. 我为你所做的一切表示感激。
3.I am thankful/obliged to you for your unselfish assistance during… 感谢你在……期间给予我无私的帮助。
4.I take this opportunity to express my deep appreciation of your kind help you rendered me.
5.My appreciate to you for your generous help is beyond my words.I wish I could repay it some day.
6.Words fail me when I want to express my gratitude to you.感激之情难以言表。
7.Again，I would like to express our warm thanks to you.再次向你表示感谢。
July 7, 2008
Dear Prof. James,
As one of your students, I am writing to ask for your kind assistance. I wish to enroll in College of Computer at Oxford University, for which I am required to provide a letter of recommendation. As a senior professor in your field, one of my most respected college teachers and a person who knows me very well, you are the most suitable referee for me.
As you know, I have laid a solid foundation in computer science. I would be grateful if, in the letter, you would confirm that I have adequate qualifications to follow the course. Would you be so kind as to give a brief introduction to my academic performance during my undergraduate studies, especially that under your supervision? Besides, your personal opinion of me will carry special weight. I have to submit the letter next month.
Thank you so much for your generous help in this matter.
1.I must apologize to you for... 我必须为……向你道歉。
2.I am terribly/awfully sorry that... 我感到很抱歉，因为……
3.It is thoughtless/inconsiderate of me to do... 我做……，实在太欠考虑了。
4.I am afraid what I have done has caused many inconveniences to you. 恐怕我给您添了许多麻烦。
5.I regret to inform you that I am unable to do... 我很遗憾地告知您我不能……
6.I must make a sincere and humble apology to you for... 我必须为……真诚地向你道歉。
7.Please accept my sincere apology for.., once more. 请再次为……接受我真诚的道歉。
8.I am so sorry to have put you to so much trouble. 不好意思给你添了很多麻烦。
June 23, 2008
Dear Mr. / Ms,
I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.
On referring to our earlier correspondence, I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.
I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.
1.I am please to invite you to participate in …to be held from…to in…我很高兴邀请你参加从……到……在……举行的……活动。
2.It is my pleasure/a great honor for me to invite you to…如能邀请你参加……是我莫大的'荣幸。
3.It is my pleasure to extend an invitation to you to go traveling with me. 我很高兴邀请你和我一起去旅游。
4.I hope that you won't decline my invitation.我希望你不会拒绝我的邀请。
5.I will cover all the expenses involved.我会负责有关费用。
6.We were wondering if the session could consist of...我们想知道会议是否可以包括……
7.Would you please let me know as soon as possible if you can accept my invitation?你能否早日告诉我是否能接受我的邀请?
1. I am writing to you to complain about... 我现写信向你投诉有关…
2. I am afraid that I have to inform you that... 我很遗憾地告诉你……
3. I am completely disappointed/upset to find... 当我发现……，我感到非常的失望(伤心)。
4. There are some problems with.., that I wish to bring to attention. In the lust place .... in the second place .... 我希望你注意到在……方面的一些问题。一方面，……;另一方面，……
5. To improve the situation, it is advisable to take the following measures. For one thing .... For another .... 为了改善局面，建议采取以下措施。其一，……;其二，……
6. I sincerely hope that it win review its management system, with the view to (doing) ... 找真诚地希望……能检讨自已的管理方式，以便……
7. I look forward to a day when we could... 我期盼着有—天我们能够……
8. I do hope that the problems will be solved as soon as possible. 我希望问题可以尽早得以解决。
9. I hope my suggestions will be taken into consideration to improve the situation. 我希望你们能够考虑一下我的建议以便改善局面。
10. We believe that you will take this matter seriously from now on and make every effort to prevent its recurrence. 我们相信你们从现在起会认真对待这件事情的，并努力避免此事的再次发生。
Dear Xiao Wang,
Words failed me to express my excitement when I learned that you would like to spend your holiday together with me. It has been three years since we graduated from high school. I miss you so much that I even can't wait to see you. Now that it will be the first time you visit Beijing, I am sure that your journey will be exciting, rewarding and full of a lot of fun.
I've made a rough plan for this holiday as follows. On the first day you arrive here, I will show you around our new campus. Especially, I will take you to visit our newly-built modem library. During the second three days, we'd better go sightseeing around Beijing. We can visit some famous scenic spots and historical sites, such as Summer Palace, the Forbidden City, the Great Wall, etc. On the fifth day, we can visit the Beijing Zoo, since you are quite interested in wild animals. The next day, we can do some shopping. There are many splendid markets and plazas in Beijing. On the last day, you can have a good rest before setting off. If there is anything inconvenient for you in this plan, please let me know immediately.
By the way, since lots of people will go traveling in this holiday, it must be crowded on the train. So you should take care of your luggage. Bring more clothes with you because Beijing is much colder than Kunming at this time. And don't forget to tell me when you will arrive so that I'll pick you up at the airport.
I am looking forward to your reply and wish you a god journey.