Making a Reservation 预订客房
Reservationist(R): Good afternoon. What can I do for you?
下午好，我能帮您什么吗？
Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?
下午好，这里是北京外贸公司，我想订一间套房，有吗？
R: Certainly, can you give me your name please, sir?
有的，先生，可以告诉我您的名字吗？
C: West, W-E-S-T.
R: Thank you, Mr. West. But by the way, how long will you stay here?
谢谢，WEST先生。请问你要住多久呢？
C: I’ll stay here for quite a long time.
我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.
很高兴你将会在我们酒店长住。
C: How much is the suite, please?
请问套房多少钱呢？
R: Your suite is 320 yuan (RMB) per day.
您订的套房一天是320元。
C: Does that include attendance?
有包括服务费吗？
R:Three hundred and twenty yuan a day, service included.
 320元一天，包含服务费。
C: Meals included?
餐费有包含在内吗？
R: Meals are extra, not included.
餐费是另外算的，不包含在内。
C: What services come with that?
都还有些其他的什么服务吗？
R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.
您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。
C: Do I have to pay in advance?
我需要提前预付吗？
R: Yes, you may pay half of it. The account will be settled later.
要的，您需要先预付一半，稍后会设定一个帐户。
C: On which floor is the suite?
套房在几楼呢？
R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.
我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。
C: What’s the difference between them？
它们之间有什么不同呢？
R: The conditions and the prices are the same. No difference.。
条件和价格都是一样的，没什么不同。
C: Which is quiet? I want a quiet one. I hate noise at night.
哪一间更安静？
R: The one on the thirteenth floor is very quiet. The room number is 1316.
三楼的那一间是非常安静的。房间号是1316。
C: I think I’ll take the one on the thirteenth floor.。
我想我还是订三楼的那一间吧。
R: OK. And your arrival and departure dates?
好的，那您抵店和离店的日期是？
C: I don’t know, but it could be seventeen to twenty days.
不知道，但是大概会住17至20天吧。
R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th.
那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。
C: What if there isn’t any room then?
是不是那之后都没有房间了？
R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.
不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。
C: Fine, thank you. Good-bye.
好的，谢谢，再见。