在商务环境下，接打电话是非常重要也是非常常见的。大家如果学习商务英语了，那么这部分知识也是必须要注意的。商务英语接电话常用英语句型有哪些?如果正确的接听商务电话?关于这些内容，今天我们就一起来聊聊吧!

Who is that speaking, please?

您好，请问是哪位?

This is Mia speaking.

我是Mia.

(常见电话用语：

Hold on稍等一会

Put through转接

Get through打进去)

Hold on please.

请您稍等一会。

I will put you through Peter’s direct line.

我帮你转接Peter的专线。

The lines were full, I couldn’t get through.

电话全部占线，我打不进去。

(常见电话用语：

Hang up 挂电话

Call back 回电

Leave a message 留言)

The signal was too bad, I had to hang up.

通讯太差了，我只好挂电话。

Please call back in ten minutes.

可以请你十分钟后再回电吗?

Would you like to leave a message?

您要留言吗?

Good Afternoon, Xiaoquan, Luna speaking, how may I help you?

下午好，这里是小圈，我是Luna。请问有什么可以帮助您?

Hi, I’m looking for Peter Liu in the engineering department.

你好，我找工程部的Peter Liu。

Hold on please. I’ll connect you to that department.

请稍等，马上为您转接工程部。

Great, thanks.

非常感谢。

Hello?I’m afraid Peter is out of the office at the moment, would you like to leave a message?

您好，恐怕Peter暂时不在办公室，您要留言吗?

No thanks, it’s ok, I’ll try again in an hour.

不用了，谢谢。我一小时后再打过来。

Ok. If you dial extension 221 next time, you will go through to Peter directly.

好的。您之后可以拨打分机号221，可以直接连线Peter.

Oh, sure, thanks for your help.

好的，谢谢!

You’re welcome, is there anything else I can help you with?

不客气，还有什么可以为您服务的吗?

No, that’s fine. Thanks a lot, goodbye.

没有了，非常感谢。再见!

接听电话需要掌握一些技巧，如注意在接听过程中保持亲切和气的态度、确定来电目的、确定来电者的身份等。所以在商务环境下，如何打电话接电话也是职场人应该知道的。用英语来表达正确的意思与态度，希望大家能够好好看看文中内容。