Customer Relationship Manager
作者:沪江商务英语
2024-10-04 15:15
Customer Relationship Manager
经营客户就是经营客户关系,这就是Customer Relationship Manager(客户关系经理)如此重要的原因。
客服、售后、礼品赠送都属于客户关系管理的一部分,而Customer Relationship Manager需要统筹公司所有与用户的接触,目的是为了给用户更好的体验、解决用户的问题、提高复购率。
我们来看2个例句:
A customer relationship manager uses a variety of sales and marketing skills to interact with his or her customer base on a daily basis.
客户关系经理会运用多种销售和营销技巧和ta的客户做日常互动。
The customer relationship manager Jeff has already delayed this activity in order to reduce the complaints of customers.
为了减少客户抱怨,客户关系经理Jeff已经推迟了这场活动。
你适合考哪个级别?BEC好不好学
2个月后考试是否能顺利通过
一听即知!
祝大家顺利拿证~