为了方便同学们的BEC商务英语学习,小编为同学们准备了BEC商务英语高级必备口语资料,供大家阅读参考,希望以下内容能够为同学们的BEC商务英语考试提供帮助。

1.Cost cutting

Your company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.

●Which are the areas where costs could be cut?

●What problems might arise from cutting costs?

2.Customer complaints

Your manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.

●How the company can make effective use of will be available in the new office?

●What training will be needed for these jobs?

3.Staff recruitment

Your factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.

●What you need to do in order to find suitably skilled staff?

●What type of induction program the new staff will need before they start work?