【职场点睛】如何“炒”人力资源主管？
作者：Lucy Kellaway
2009-04-01 14:16
The Problem 问题
I have a problem with my HR director, who I inherited from my predecessor. She is lazy and incompetent, has alienated her team, and her (talented) number two has just quit. She takes a huge amount of sick leave, claiming the job is "stressful". I need to get rid of her but she knows all the rules and has a litigious frame of mind. She is from an ethnic minority and, although born to middle-class Indian parents, seems to believe life has discriminated against her. She views me, a white male, as a personal affront. What do I do?
我与前任留给我的人力资源主管之间存在着一些问题。她既懒惰又无能，还使自己的团队彼此疏远，她那位（有才华的）副手刚刚辞职。她请了大量病假，声称自己的工作"压力很大"。我得把她炒掉，但她了解所有相关规则，并且颇有打官司的雅兴。她是一位少数族裔，尽管出生在印度裔中产阶级家庭，但似乎认为自己在生活中受到了歧视。她将我的白种男性身份视为对她个人的一种冒犯。我该怎么办？
LUCY (Manager, male, 42) 露西（经理，男，51岁）
You must decide if you want to spend management time sorting this out or whether to lavish money on it instead.
你必须决定：是想花些工作时间来解决此事呢，还是想出钱做个了断。
In the first case, you need to manage her downfall actively, setting clear performance targets and monitoring her failure to meet them. Then, when you finally fire her, she won't be able to claim unfair dismissal.
在前一种情况下，你需要积极管理她的问题，为她制定明确的绩效目标，跟踪她未能达到这些目标的情况。这样，当你最终辞退她的时候，她就无法声称自己被解雇是不公平的。
There are three problems with this approach: you will have to put up with her laziness and incompetence for quite a while longer; it will eat up a lot of your time; and - worst - she might well end up suing you anyway on discrimination grounds.
采取这种方式会带来三个问题：你将不得不在相当长的一段时间内忍受她的懒惰和无能；这会耗费你不少时间；而最糟糕的是，很可能不管怎样，她最终还会以歧视为由起诉你。
I have a problem with my HR director, who I inherited from my predecessor. She is lazy and incompetent, has alienated her team, and her (talented) number two has just quit. She takes a huge amount of sick leave, claiming the job is "stressful". I need to get rid of her but she knows all the rules and has a litigious frame of mind. She is from an ethnic minority and, although born to middle-class Indian parents, seems to believe life has discriminated against her. She views me, a white male, as a personal affront. What do I do?
我与前任留给我的人力资源主管之间存在着一些问题。她既懒惰又无能，还使自己的团队彼此疏远，她那位（有才华的）副手刚刚辞职。她请了大量病假，声称自己的工作"压力很大"。我得把她炒掉，但她了解所有相关规则，并且颇有打官司的雅兴。她是一位少数族裔，尽管出生在印度裔中产阶级家庭，但似乎认为自己在生活中受到了歧视。她将我的白种男性身份视为对她个人的一种冒犯。我该怎么办？
LUCY (Manager, male, 42) 露西（经理，男，51岁）
You must decide if you want to spend management time sorting this out or whether to lavish money on it instead.
你必须决定：是想花些工作时间来解决此事呢，还是想出钱做个了断。
In the first case, you need to manage her downfall actively, setting clear performance targets and monitoring her failure to meet them. Then, when you finally fire her, she won't be able to claim unfair dismissal.
在前一种情况下，你需要积极管理她的问题，为她制定明确的绩效目标，跟踪她未能达到这些目标的情况。这样，当你最终辞退她的时候，她就无法声称自己被解雇是不公平的。
There are three problems with this approach: you will have to put up with her laziness and incompetence for quite a while longer; it will eat up a lot of your time; and - worst - she might well end up suing you anyway on discrimination grounds.
采取这种方式会带来三个问题：你将不得不在相当长的一段时间内忍受她的懒惰和无能；这会耗费你不少时间；而最糟糕的是，很可能不管怎样，她最终还会以歧视为由起诉你。
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