Today's advice comes from Jay Steinfeld, the founder and CEO of :
今天MBA小课堂的嘉宾是营销咨询网站的创始人和首席执行官Jay Steinfeld:

"Ask your employees direct questions about your leadership as a CEO and your business processes. If you're sincere, you're going to hear about areas that need improvement. It will hurt. And it will feel personal. But it's a gift and an opportunity."
“直接向你的雇员询问关于你作为首席执行官的领导问题以及你的经营管理。如果你足够真诚,你会听到关于改进的建议。这样的建议会很难接受,而且会比较主观。但是这是一种礼物,也是一次机会。”

In order to really know how you and your business are doing, you should connect with your people, says Steinfeld. This should happen on regular basis rather than just when company is in trouble.
Steinfeld说,为了真正了解你和你的公司做得怎么样,你应该和自己的员工保持联系。这样的体察民情的行为要经常进行,不要仅仅是在公司出现危机的时候才深入群众。

"Be the leader who hops in the delivery truck, grabs lunch with warehouse workers and knows, firsthand, how disjointed communication can work its way down the ladder."
“做个体察民情的领导,抓住机会与仓库员工吃午饭的机会,直接感受脱节的沟通是如何变得顺畅的。”

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