本文选自雅思听力Section 1，难度较小

Summary:本节讲述的是Michael从中国运送一些物品到澳大利亚的悉尼，而有些物品在运送过程中产生了一些损坏，他打电话到保险公司索赔。。
HINTS
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I need to take down a few details of the actual damage over the phone before you put in a full report. Can you tell me how many items were damaged and what the damage was? Yes, well four things actually. I'll start with the big things. My TV first of all. It's a large one, very expensive. Our insurance doesn't cover electrical problems. It isn't an electrical problem. The screen has a huge crack in it so it's unusable. I see. Any idea of the price to repair it? No. Well, I don't think it can be repaired. It will need a new one. Okay. I'll make a note of that and we'll see what we can do. Now, what was the second item? The cabinet from the bathroom was damaged as well. It's a lovely cabinet, we use it to keep our towels in. And what is the extent of the damage? Well, the back and the sides seem okay but the door has a huge hole in it. It can't be repaired. I'm really not very happy about it. And how much do you think it will cost to replace it? Well, when I bought it last year I paid $125 for it.