Justin Bieber feels empty sometimes, an insider tells PEOPLE.
“Justin has his up and down days like everyone else. He feels something is missing from his life.” the insider said. “He is very much grateful for his amazing life and especially for Hailey. It's difficult for him that he can't just enjoy everything and feel happy. He has been in treatment for this before.”
The pop singer, 24, who recently shaved his head, was dressed casually in a blue jacket and grey sweatpants. Baldwin, 21, also opted for a low-key look, wearing a pair of black leather pants, a black sweatshirt and a white jacket.
“Justin seems okay. However, he doesn't seem ready to record new music yet and keeps saying that he just wants to hang out with Hailey. Hailey actually seems more ready to work than he does.” the insider said.
“Hailey understands how hard Justin worked for so long, and is fine with him taking a break. If she has things she wants to do, Justin is fine with that,” the insider continued. “There has been a little bit of conflict, but nothing out of the ordinary. They’re still very much in love, and their families love each other. That’s all that matters.”