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20 From the figures, it's clear that our Canadian outlets are below target, approximately 20% below for the third quarter, if the finance report is right. Now what should we do about it? Cut our losses and close the outlets? That's the MD's view. I think it's too early to do that. We've invested heavily in Canada and we don't want to lose that investment. Let's send someone over to try to turn the position round and then make a judgment in December. 21 You've been a reliable supplier for years and we're very grateful. Would you be interested in a different form of collaboration now? We're putting on an exhibition of office equipment in the convention centre and we're looking for companies to help us meet some of the costs such as producing a catalogue. There'd be some useful publicity for you and free tickets and hospitality for your guests. Think about it. We don't need an instant decision. Discuss it with your director. 22 Thanks for getting back to me so quickly about my request for a transfer. I'm sorry the company couldn't help, but I really do need to be in London. My husband's been offered a job there and it's too good to turn down. So I've been looking around and there's a possibility in the Publicity section at Richardsons' but they're selecting people tomorrow. I have to provide a testimonial quickly. Would you mind doing me one?